MERRYS DESIGN Men Titanium Alloy Glasses Frame Male Square Ultralight Eye Myopia Prescription Eyeglasses TR90 Legs S2002 C03 Gold
Customer Reviews
Next-Day Shipping Scam: My 11-Day Delay & Live Chat Nightmare! 😤
Let me tell you about my terrible online shopping experience, a cautionary tale for anyone in an emergency need of fast glasses. I ordered online and paid for next-day shipping, only to find out my order will now take 11 days total. It's a classic bait and switch, and they took my money for a service they didn't provide. When I tried to address this, requesting to speak with a manager, the customer service representative ended the live chat. I felt compelled to leave this review because their customer service is awful, and their shipping promises are empty.
Customer: I paid for next-day shipping, but my order is now delayed by 11 days. This is completely unacceptable; it's a bait and switch! CS Rep: I understand your frustration with the significant shipping delay and the discrepancy with the next-day delivery you paid for. I sincerely apologize for this inconvenience. Customer: Apologies don't get me my glasses any sooner. I was told my prescription change was all set, then suddenly it's a "production issue." What exactly is going on? CS Rep: I see a note regarding a production delay that unfortunately impacted your order's expedited timeline, even with the prescription adjustment. While I cannot guarantee next-day delivery at this point, I can certainly process a full refund for your express shipping fee immediately. Customer: A refund for shipping is the least you can do, but it doesn't solve my emergency. Why advertise next-day service if you can't deliver? CS Rep: You're absolutely right to question that, and we are reviewing our processes to prevent this. I have processed the refund for the shipping fee, and I've also escalated your case for an urgent review of your current order status to see if any further acceleration is possible.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Shipping Disaster to Dream Frames: Cinily.net Restored My Faith in Online Eyewear! ✨
After countless compliments and an experience of unparalleled comfort and style, I simply have to share my secret! If you're searching for eyewear that perfectly blends cutting-edge design with exceptional durability and feather-light wear, then you absolutely must discover these incredible Men's Titanium Glasses. The sleek, square frame and ultralight construction have made such a difference in my daily life – I often forget I'm even wearing them! Don't just take my word for it; click the link below to elevate your eyewear game. My last online eyewear purchase was an absolute nightmare 😤. I desperately needed new glasses and paid extra for next-day shipping, only to find my order was delayed by a shocking 11 days! It felt like a classic bait and switch. When I tried to resolve it and speak to a manager, the customer service representative just ended the live chat. I was so frustrated and disappointed 😭 – wasted money and no glasses for my emergency. Their shipping promises were completely empty, and their customer service was truly awful.
After that terrible experience, I was hesitant to trust another online store 🤔, but I still needed reliable and efficient service. I decided to give cinily.net a try, hoping for a completely different outcome, especially after seeing some positive buzz. And I'm so glad I did! From the moment I started browsing, it felt like a breath of fresh air. It reminded me of what a fellow customer once said: "I love my new eyeglasses! I am a repeat customer." That sentiment perfectly captures my experience.
My new MERRYS DESIGN Men Titanium Alloy Glasses Frame are fantastic ✨. The quality of the frame and lenses far exceeded my expectations, especially given the price. The entire process, from selecting my frames to entering my prescription, was incredibly smooth and user-friendly. Their customer service was a stark contrast to my previous ordeal – responsive, helpful, and genuinely caring. For anyone looking to buy prescription glasses online, cinily.net is a true gem. They deliver on their promises, offer great value, and provide an excellent overall shopping experience. I couldn't be happier with my purchase! 😃
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